Use a private browsing window to sign in. Learn more about using Guest mode. Gmail says you have 1 unread message but nothing appears? Use search operators, tabs, labels, sync checks, and safe cleanup steps to find it. We would like to show you a description here but the site won’t allow us. Inbox shows 1 unread message For weeks I seem to a phantom unread message in my personal gmail inbox. I cant seem to locate it and used the search email box: unread and nothing. Use a private browsing window to sign in. Learn more about using Guest mode. Gmail is email that’s intuitive, efficient, and useful. 15 GB of storage, less spam, and mobile access. Keep reading to learn how to fix 1 unread message in Gmail on your computer, Android, iPhone, or iPad. We'll also answer common questions about unread messages in Gmail. Fix Gmail showing 1 unread message when your inbox appears empty. Discover common causes and easy fixes to find and clear hidden unread emails. In short, the 1 unread email in Gmail alert is almost always fixed by opening the real message if it is hidden, marking search results as read, or refreshing the account when the counter has frozen. Change the order of messages In Outlook: Use the Filter or Sort menu in your inbox. In Gmail: Set up your inbox to show messages or conversation threads in the order they arrive (Default). Gmail is email that's intuitive, efficient, and useful. 15 GB of storage, less spam, and mobile access.